Dear copy machine people:
You need to make your machine more user friendly. I know you like to think your machine is perfect, but copy machines sometimes jam. This is inevitable. At first, your machine seems like it is putting in a good-faith effort to direct the user to the area of the jam and to correct it, but once you open up the front of the machine, any clarity is utterly lost. There are knobs and levers and pieces that have to be removed entirely. Things are labelled, but if you are going to call one part 4a and one part 4b, don't tell me there is a jam in "area 4" - especially when the aforementioned 4a and 4b are not remotely near each other.
Oh, and did I mention: once the jam is cleared, 20 minutes later, your machine needs to acknowledge that this has, in fact, occurred, and start to work again.
I know you have technicians who need to get paid, and so they need to have machines to service, but I am also getting paid to do a job, and it is very hard to give a test to my students when the second copy of it is stuck inside a machine and I am 20 minutes late to class after having gotten it unstuck, and had to go find a different copy machine to finish making my copies - even though there were no move visible jams!
I admit defeat. I fought your machine and I lost.
Your machine made me cry.
And then I got a migraine.
Thanks a lot.
- me
You need to make your machine more user friendly. I know you like to think your machine is perfect, but copy machines sometimes jam. This is inevitable. At first, your machine seems like it is putting in a good-faith effort to direct the user to the area of the jam and to correct it, but once you open up the front of the machine, any clarity is utterly lost. There are knobs and levers and pieces that have to be removed entirely. Things are labelled, but if you are going to call one part 4a and one part 4b, don't tell me there is a jam in "area 4" - especially when the aforementioned 4a and 4b are not remotely near each other.
Oh, and did I mention: once the jam is cleared, 20 minutes later, your machine needs to acknowledge that this has, in fact, occurred, and start to work again.
I know you have technicians who need to get paid, and so they need to have machines to service, but I am also getting paid to do a job, and it is very hard to give a test to my students when the second copy of it is stuck inside a machine and I am 20 minutes late to class after having gotten it unstuck, and had to go find a different copy machine to finish making my copies - even though there were no move visible jams!
I admit defeat. I fought your machine and I lost.
Your machine made me cry.
And then I got a migraine.
Thanks a lot.
- me